Features:
- Infrastructure support – including monitoring, remote operation, diagnosis, tuning, adjustment and patching.
- On-Site support – with full-time locally-based personnel
- Help Desk support – including service ticketing, nightly tests, and meeting management
- Break-Fix – including service labor, cabling repair, firmware updates and warranty management
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Benefits:
- High uptime
- Increased meeting quality
- Service call management with escalation
- Service level agreement
- Experienced service team
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