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Arrow Managed Services | Consulting | IT On Demand | Managed Print Services | Service Request

IT On Demand System Source has offered computer service and support since 1981. Over 30,000 computer users rely on System Source support and service annually.
"Anyone can provide service, but few people create long lasting relationships. System Source goes the extra mile to ensure 100% satisfaction."

Tope Odeyale, LIS Site Coordinator
MedStar Integrated Laboratory Services

Menu of Services
Network and Operating System Support – Certified engineers provide troubleshooting, design and consulting.

7x24 Support and Service – Server maintenance, internet bandwidth and network support.

Desktop Support – Engineers provide help desk, administration and deployments, full or part time.

Service – Manufacturer certified technicians address warranty repairs. We are an authorized service provider for HP, Lenovo, Dell and Toshiba. HP has awarded System Source the Performance Excellence Award for Premier Service and Support Satisfaction multiple times.

Cloud Services – Leverage the on-demand, pay as you go resources available from Amazon Web Services (AWS) for backups, disaster recovery, hosting, and more.
System Source Benefits
Employee Development and Training – All personnel are full-time employees and rigorously interviewed prior to starting their System Source career paths. System Source invests 10 hours a month in training for each engineer.

Flexibility – Services may be purchased individually or combined to outsource complete IT functions. Custom service level agreements are available.

Easy Dispatch – Immediate access to all technical personnel.

Single Point of Contact – Accountability for local and national service, support and installations. Project Managers coordinate internet services, training, procurement, service, support, consulting and presentation systems.

Experience – System Source has provided system integration services for 36 years. Our technicians average 17 years of industry experience.
Top Manufacturer Authorizations
Our 25 technicians and engineers hold the following certifications:
  • Amazon Web Services – Consulting Partner
  • Atlassian – Experts Program
  • Box – Member Reseller
  • Citrix – Silver Partner, Citrix XenDesktop
  • Comcast – Business Class Program
  • CompTia A+, Network+, Server+, Security+, Project+, INET+, Linux+
  • Dell – Service Provider, Storage Certification, Server Certification, Networking Specialization, Systems Management Specialization, Security Specialization
  • EMC – Velocity Solution Provider Program, Information Protect (Backup and Recovery Specialty), Unified Storage
  • Exagrid – Certified Partner
  • HP – Authorized Service Provider, Professional Networking Specialist, Public Sector Specialist, HP Specialist Partners, ServiceONE Expert – HP's premier level of service partnership
  • Kaseya – IT Managed Service Provider Partner
  • Lenovo Authorized Service Provider
  • Maryland Department of Information Technology (DOIT) Consulting and Technical Services II (CATS II) Contract
  • NetApp – Authorized Reseller Partner
  • Nimble – Certified Installation Partner
  • State of Maryland Contracts – Maryland Educational Enterprise Consortium (MEEC) contract holder for Help Desk Services and Hardware Sales
  • Symantec – Silver Business Partner
  • Toshiba – Authorized Service Provider
  • Veeam – Silver Partner
  • VMware – VMware VIP Enterprise Partner, View


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